This Acura Modern Selling Skills training is designed to help you better meet the needs and expectations of today’s buyers.
There are many benefits to elevating your skills, including:
Increased sales
More profit per sale
Reduced time per sale
More referrals
Repeat business
Greater long-term loyalty
Omnichannel Shopping Experiences
Omnichannel shopping blends different ways of shopping into one smooth journey.
Clients can hop seamlessly between online and in-store to find what they need, shop and purchase in the way that’s best for them as individuals.
Training Objectives
After completing this course, you will:
Understand what modern clients are looking for in sales experiences and how to bring those experiences to life, including leveraging the Acura Omnichannel Digital Sales Experience (ODSX)
Know what “meeting clients where they are” means and how to do so by sharing resources and stories, active listening, and through an empathetic mindset
Understand the many benefits of delivering modern sales experiences for clients, including increased sales, profits and loyalty.
Apply new skills throughout the purchase process with clients to elevate their experiences